Privacy Policy

Last updated: 2025

Introduction

At Comfortlightis, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our footwear consultation services.

Information We Collect

When you contact us or use our consultation services, we may collect the following types of information:

Contact information, including your name, email address, and phone number
Details about your footwear consultation preferences and requirements
Records of communications between you and our team
Information about how you interact with our website

How We Use Your Information

We use the information we collect to:

Provide and improve our footwear consultation services
Respond to your inquiries and communicate with you about your consultation
Recommend footwear options that match your needs and preferences
Analyze and improve our services and website functionality
Send marketing communications (with your consent where required)
Analyze website usage patterns and user behavior
Comply with legal obligations and protect our rights

Legal Basis for Data Processing

We process your personal information based on the following legal grounds under applicable data protection laws, including the General Data Protection Regulation (GDPR):

Consent: When you have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications, cookie preferences)
Contract: When processing is necessary for the performance of a contract with you (e.g., providing consultation services you have requested)
Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject
Legitimate Interests: When processing is necessary for our legitimate interests (e.g., website security, service improvement, fraud prevention), provided your interests and fundamental rights do not override those interests

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Transfer and Disclosure of Data to Third Parties

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share data with trusted service providers who assist us in operating our website, conducting our business, or serving our users, subject to confidentiality agreements
Analytics Providers: We use analytics services (such as Google Analytics) to understand how visitors use our website
Advertising Partners: We may share data with advertising partners (such as Google Ads) for remarketing and conversion tracking purposes, subject to your consent where required
Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place for such transfers, including:

Standard Contractual Clauses approved by relevant data protection authorities
Transfers to countries with adequacy decisions from relevant authorities
Other appropriate safeguards as required by applicable data protection laws

Children's Privacy

Our services are not directed to individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Use of Third-Party Services

Our website uses various third-party services that may process your personal information:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect information such as your IP address, browser type, pages visited, and time spent on pages. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on
Google Ads Conversion Tracking and Remarketing: We may use Google Ads services for conversion tracking and remarketing purposes. These services use cookies to serve ads based on your past visits to our website. You can manage your ad preferences through Google's Ad Settings
Google Maps API: We use Google Maps API to display location information. Google Maps may collect information about your location and device. Please review Google's Privacy Policy for more information

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to access and receive a copy of your personal information
Rectification: The right to request correction of inaccurate or incomplete information
Erasure: The right to request deletion of your personal information under certain circumstances
Restriction: The right to request restriction of processing of your personal information
Data Portability: The right to receive your personal information in a structured, commonly used format and to transmit it to another controller
Objection: The right to object to processing of your personal information under certain circumstances
Withdrawal of Consent: Where processing is based on consent, the right to withdraw consent at any time

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our services after changes to this Privacy Policy constitutes acceptance of the updated policy. If you do not agree with the changes, please discontinue use of our services and contact us regarding your personal information.

Contact Us

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at:

Email: hello@comfortlightis.world
Phone: +1 (805) 744-4546

Address: Moorpark Marketplace (T.J. Max), 824 Los Angeles Ave, Moorpark, CA 93021, United States